homepage
Find out if you could be eligible for compensation from any of the below
- Payday Loans
- Guarantor Loans
- High Cost Loans
- Car Finance
- Credit card increases
- Store Cards
If we identify an eligible claim, and you instruct our services fees will apply.
Read more about our fees.


Success through our unique approach
Sanderson Drake is a Claims Management Company specialising in Financial Mis-Selling Claims.
We establish and process claims on behalf of consumers to recover compensation for Mis-Sold;
Payday Loans, High Interest Unsecured Loans, Guarantor Loans, Log Book Loans & Charges on Loans & Mortgages, Car Finance, Credit Cards, Store Cards.
What customers are saying
We've helped thousands of consumers recover compensation from irresponsible lending complaints!



You can raise a complaint directly to your lender without a Claims Management Company.
If your complaint is rejected, you can send your claim to the Financial Ombudsman Service without charge.
We provide a free, no obligation assessment to determine if you could be eligible to claim compensation from short term loans, guarantor loans and high cost loans including door step loans.

For us to establish if you could be eligible, you will need to provide us a few details about you.

Within just a few steps, you can share your credit reporting data for a review.

We will review your lending, borrowing, payment, court and insolvency history to assist us in establishing any potential claims. Where a potential claim is found, we will ask you to provide some additional information about your circumstances at the time.

Once received and reviewed, we will provide you with our findings by email. We will outline who we believe you could have a potential claim against which could result in compensation being awarded if succesful.

Where we receive an instruction to work on your behalf, and we are able to obtain an offer of compensation, we will charge a success fee. This is calculated as a percentage of the total compensation you receive. If we are not able to obtain an offer you will not be charged – this is called No Win No Fee.
If you cancel your agreement with us or break your agreement with us before the end of the process we may charge you a cancellation fee.
Read more about our Fees & Charges.
We provide a free, no obligation assessment to as part of our service before you enter into an agreement with us.
This allows us to let you know if you could have a potential claim.
If you choose to instruct our services and we are successful in obtaining you a cash refund or balance reduction a fee will be charged.
Click here to read about our Fees & Charges.
Where we obtain an offer of compensation, we will charge a success fee.
This fee is calculated based on the amount of compensation you are awarded.
Compensation can be awarded in 3 forms;
(a) cash award (b) balance reduction (c) combination of cash award and balance reduction (when combined, we call this the ‘Total Award’).
If we are not successful in obtaining compensation, your claim will be closed with no fee charged.
More information can be found in our fees & charges.
If you receive an offer of compensation we call this a successful claim.
Our fees are calculated as a percentage of the total compensation you are offered.
Read more about our Fees & Charges here.
Upon completion of a claim we will send you a bill or invoice for our services.
This will explain how our fees are calculated and tell you the amount you need to pay.
Our invoice needs to be paid upon receipt of the funds from the Lender.
Where you do not receive a Cash Award or the Cash Award is less than the invoice we will provide an option for a repayment plan.
If you are concerned about your ability to pay our invoice, you should contact us as soon as possible on 01554 575000 or via our contact page
Our Fee Rates
Redress Band | Consumer Redress | Max Fee Charged (%) inc VAT | Max Total Fee (£) inc VAT | |
---|---|---|---|---|
Lower (£) | Upper (£) | |||
1 | £1 | £1,499 | 36% | £504 |
2 | £1,500 | £9,999 | 33.6% | £3,000 |
3 | £10,000 | £24,999 | 30% | £6,000 |
4 | £25,000 | £49,999 | 24% | £9,000 |
5 | £50,000 | NA | 18% | £12,000 |
The table above includes VAT @ the current rate of 20%.
(a) - Cash Refund
Mr A received an offer of £2,000
Our Fee is £672 inclusive of VAT
This left Mr A with £1,328 after he paid our fee.
Fee Band 2 Calculation:
(b) - Reduction
Mrs B Received a Total Offer of £4,000
As Mrs B had an an outstanding balance of £4,000 the refund was used to reduce her balance to £0
This means she receives no cash award to pay our fee.
Our Fee is £1,344 inclusive of VAT
Mrs B may need to find an alternative source to pay our fee, or arrange a payment plan within 21 days.
Fee Band 2 Calculation:
(c) - Combination With Cash More Than Invoice Amount
Mrs C Received a Total Offer of £1,000
As Mrs C had an outstanding balance of £500 the refund was used to reduce her balance to £0
The remaining £500 was provided as a Cash Award
Our Fee charged is £360 inclusive of VAT
This left Mrs C with £140 after she paid our fee.
Fee Band 1 Calculation:
(d) - Combination With Cash Less Than Invoice Amount
Mr D Received a Total Offer of £10,000
As Mr D had an outstanding balance of £7,500 the refund was used to reduce his balance to £0
The remaining £2,500 this was provided as a Cash Award
Our Fee charged is £3,000 inclusive of VAT
Mr D would need to use the £2,500 Cash Award towards his invoice.
Mr D may need to find an alternative source to pay the remaining fee payable of £500, or arrange a payment plan within 21 days.
Fee Band 3 Calculation:

Your Free CLAIM ASSESSMENT
We'll Review Your Credit Report Data To Establish Potential Mis-Sold Financial Claims
We'll check your credit reference data to establish potential claims whilst also gathering supporting evidence to assist in obtaining your refund you could be due!
- High Cost Loans
- Credit Limit Increases
- Payday Loans
- Guarantor Loans
Free Assessment
We provide a no obligation assessment on your credit report and questionnaire to determine if you could have a potential claim.
Making A Complaint
You can choose to raise a complaint with Your lender without the need of a Claims Management Company or You can choose to instruct Us or Your chosen representative.
Claim Handling
If you choose to instruct Us, We can process your claim on a success fee basis with an invoice payable calculated of the Total Award through a Conditional Fee Agreement.
For more information on our fees, please see our Fees and Charges.
Could You Be Eligible For A Refund?
Find out with our Free Assessment.