Complaints

Unhappy with our service?

Please raise a complaint using our complaint form below.

Why do we need this?

Our complaint form is used to assist us with your complaint and fully understand what has caused the complaint.

We will use the information provided to investigate the concerns raised and understand how you would like us to resolve your complaint.

Other Ways To Raise A Complaint

Call us on
01554 575000

Or write to us;
41 Murray Street, Llanelli, SA15 1BQ

More information on our
Complaint Handling Procedures

To understand how we will investigate your complaint and know your rights, read our complaint handling procedures by clicking the button below.

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